General terms of business

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1.

Nature of terms – these are general terms of business. In respect of brokering services, terms and conditions of business issued along with our letters of engagement for these services shall prevail over any terms listed here.

2.

Investment advice – we do not provide investment advice and consequently do not recommend any kind of properties that our clients should purchase. Any opinions we hold about existing market conditions are our own and as such should not be treated as the intentional provision of investment advice under any circumstances, whether implied or not.

3.

Communications – We aim to communicate with our clients as regularly as needs be to keep them informed as to the progress of the work requested from us.

4.

Acceptance of instructions - we act upon instructions of the authorised individual who is named as party to our contractual relationship unless we are advised in writing otherwise.

5.

Monitoring – To ensure that we carry out your instructions accurately, to help us improve our service and in the interest of security, we may monitor and record telephone calls and customer activities on our web site. All recordings shall remain our property and will not be disclosed to any third party, unless required to do so by applicable law.

6.

Confidentiality – client personal details will remain strictly confidential at all times. We do not share, divulge or sell personal information ever. We may disclose client information to other advisers such as lawyers and mortgage brokers who are working on the client's behalf throughout a transaction, but only after we have received permission from our client to do so. We may divulge personal information if required to do so by applicable law.

7.

Retention of personal information – We comply with regulations concerning the retention of personal data in Czech Republic.

8.

Copyright – any documents prepared by us are for our client's use only and may not be sent, copied to or disclosed to any third party without our express written consent.

9.

Fees – We agree fees with our client on appointment, payable in accordance with our contractual agreement with our client.

10.

Disbursements – are billed onto the client. Such costs may include translation services, travelling expenses, photocopying charges, payments made on behalf of the client.

11.

All fees are subject to the addition of Czech VAT (DPH) at the applicable rate.

12.

Fee notes: will be issued by fax, email. The will also be sent by post or secure email on request.

13.

Payment terms – we offer no period of credit – all fees are payable on invoicing or when payable in accordance with terms under the applicable contract. We reserve the right to charge interest at 5% APR above UK HSBC sterling bank lending rate on any amounts {of the relevant currency} outstanding for more than 10 days, in respect of each day since payment due to be received by us. Furthermore, we reserve the right to stop working on any other matter [even if unrelated] until fees are settled. Depending on the nature of service requested, we may choose to invoice in advance of the provision of services before undertaking the services required.

14.

Variations – these terms may only be varied by written agreement signed by Jednatel [Managing Director] of Czech before you buy s.r.o.

15.

Cancellation of instructions – we ask for twenty-eight days notice of any amendments required or cancellation altogether of instructions. Clients issuing such notice are liable for any fees payable [in accordance with terms under the applicable contract and these terms of business] at the point of notice being issued, plus incurred but unbilled disbursements.

 

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Czech before you buy s.r.o. – Converting requirements into reality